Policies

SALES, RETURNS, ETC.
All sales are final. No returns, refunds, or exchanges.

Due to the nature of my perfumes and for safety and hygienic reasons, I cannot accept returns. Not liking a scent is not a valid reason for a refund; this is what samples are for. During the summer months I refrigerate orders prior to shipping. I am not responsible for heat damage incurred in transit or after delivery. If you would like to guarantee your shipping, I suggest you purchase USPS Priority Mail and/or add insurance. The customer is responsible for providing the correct shipping address. I do not track down packages lost in transit, delayed, or mis-delivered. It is the customer's responsibility to follow up on these issues, should any of them arise. Know that if you purchase only USPS first class shipping, you are taking the risk that your package may be lost by USPS and a refund will not be issued. Please be patient as we continue to experience supply chain disruptions and carrier delays.

Please note some settling is normal with natural products. You are accepting this when you commit to purchase. If you know that you are reactive or allergic to particular ingredients, please check list of ingredients in the product listing and, for fragrances, the "notes." You are responsible for patch testing your product to: 1) ensure safety of use; and 2) screen for known sensitivities or allergies. The inner wrist is typically a safe area for patch testing. And, if you have concerns about an allergy, please contact me prior to placing your order to ensure the product will be safe for your use. I will work with you to customize the right product for you. That said, a refund or return will NOT be issued due to a reported sensitivity or reaction to any product.

ORDER PROCESSING TIME

I'm a one woman operation here, from growing, to perfuming, to preparing your order with aesthetic integrity. I batch print my shipping labels and fill orders in the order in which they come in, no matter how big or small, so sometimes there is a delay of 1 business week between label printing and order dispatch. Since I am the only worker in my micro-business and I hand pour every order, handwrite every label, and thematically select organic plants I have cured for packaging in each, order processing time is up to 3 weeks. I appreciate your patience and support of my business.

PRECAUTIONS
Plant essences are generally non-toxic and non-irritating, but they can cause sensitization in some individuals. I recommend patch testing a small area such as the inner wrist before full application, especially if you are unsure if you have a sensitivity to any natural oils, butters, or waxes. If you have a known allergy concern, please read the ingredients and notes listed, and if you are still unsure, kindly let me know.